To access your benefits, claims, and account information,

Please go to the

Manage Your Account


section of the website


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Link opens in a new window outside of the Medicare plan information and/or takes you to a third party website.

 


Link opens in a new window outside of the Medicare plan information and/or takes you to a third party website.

 

Contact Us

MVP Medicare Customer Care Center
1-800-665-7924
TTY: 1-800-662-1220

Hours

Monday - Friday

8 am - 8 pm (EST)

From Oct. 1 - Feb 14, call seven days a week, 8 am to 8 pm

 

MVP Medicare Product Advisors
1-800-324-3899
TTY: 1-800-662-1220

Hours

Monday - Friday, 8 am - 8 pm (EST)

 

Address

220 Alexander St.

Rochester, NY 14607

 

24/7 Nurse Advice Line

1-800-204-4712

 

Request a Coverage Determination or Formulary Exception

Phone: 855 853-4852

Fax:1-800-401-0915

Veterans Administration (VA)

What if I get help from the Veterans Administration (VA) for prescription drug costs?
Your VA prescription drug benefits are not affected by the Medicare prescription drug coverage (Part D). You may enroll in Part D if you choose. Check with your local VA for specific information:

 

New York

  • Albany (518) 626-5130
  • Auburn (315) 255-7002
  • Batavia (585) 343-7500
  • Binghamton (607) 772-9100
  • Canandaigua (585) 394-2000
  • Catskill (518) 943-7515
  • Clifton Park (518) 383-8506
  • Fonda (518) 853-1247
  • Glens Falls (518) 798-6066
  • Kingston (845) 331-8322
  • Rochester (585) 463-2600
  • Schenectady (518) 346-3334
  • Syracuse (315) 478-7127
  • Troy (518) 274-7707

Vermont

  • Bennington (802) 447-6913
  • Colchester (802) 655-1356
  • Rutland (802) 772-2300
  • South Burlington (802) 862-1806

Or visit the Veterans Administration website. Leaving website icon

     
 

Last updated: October 2016

Y0051_3227 Approved