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To access your benefits, claims, and account information,

Please go to the

Manage Your Account


section of the website


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Link opens in a new window outside of the Medicare plan information and/or takes you to a third party website.

 


Link opens in a new window outside of the Medicare plan information and/or takes you to a third party website.

 

Contact Us

MVP Medicare Customer Care Center
1-800-665-7924
TTY: 1-800-662-1220

Hours

Monday - Friday

8 am - 8 pm (EST)

From Oct. 1 - Feb 14, call seven days a week, 8 am to 8 pm

 

MVP Medicare Product Advisors
1-800-324-3899
TTY: 1-800-662-1220

Hours

Monday - Friday, 8 am - 8 pm (EST)

 

Address

220 Alexander St.

Rochester, NY 14607

 

24/7 Nurse Advice Line

1-800-204-4712

 

Request a Coverage Determination or Formulary Exception

Phone: 855 853-4852

Fax:1-800-401-0915

CVS/caremark Help

Who is CVS/caremark?

CVS/caremark is MVP Health Care's contracted pharmacy benefits manager and mail order pharmacy vendor for all of our health plans. Just like MVP, CVS/caremark Customer Care is dedicated to helping you live well by making it as simple and easy as possible for you to get the medications you need. If you have questions about your pharmacy benefits, the CVS/caremark Customer Care can help explain your MVP Health Care prescription coverage.

 

CVS/caremark Customer Care is available 24 hours a day, 7 days a week at 1-866-494-8829.


Click a link below for more information:

 
 

Last updated: October 2016

Y0051_3227 Approved